Visitor Guidelines and Safety Measures
Please continue through all the steps until you reach the reservation confirmation screen to ensure that your reservation is completed successfully.
※ Please be sure to arrive during your reserved time and within our business hours.
※ Please note that we may be unable to accommodate you if you arrive during our preparation time.
※ Please use your real name when making a reservation rather than a nickname.
(Using a nickname may delay the reservation confirmation process.)
-
Please double-check the number of guests and the date before making your reservation.
-
Seats cannot be reserved or selected in advance.
・Unfortunately, our facility is not wheelchair accessible due to narrow passageways and steps. We apologize for any inconvenience and appreciate your understanding.
Reservations & Important Information
Cancellation Policy
【Reservations, Payment & Cancellations】
-
Reservations are currently available, but advance payment is not required.
-
Payment must be made in cash at the facility on the day of your visit.
-
Therefore, at this time, there are no cancellations after payment or refunds to process.
-
If you need to cancel or change your reservation, please contact us as soon as possible.
To ensure that each cat receives appropriate dietary and medication management, we have divided our intake capacity into separate groups.